- Download the Coverseal app : Click here for iPhone or here for Android or search for “Coverseal” in your app store.
- If you already have an account:
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Make sure your phone is connected to the internet.
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Log in using your username (the email address used during installation) and your password.
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If you’ve forgotten your password, click “Forgotten password”.
You’ll then receive a 6-digit code by email (this may take up to one minute).
If you don’t receive it:
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Check your spam or junk folder.
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Make sure the email address you entered is correct.
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If you still haven’t received the code, please contact us.
Once you’ve received the 6-digit code, enter it in the app.
If you see the message “Token has expired”, you may have requested a new code too soon.
In that case:-
Wait two minutes.
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Delete all previous emails from noreply@coverseal.com.
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Request a new code.
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If the issue persists, contact us.
After entering your code, create a new password (minimum 8 characters, including at least one number and one special character).
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- If you don’t yet have an account :
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Ensure your phone is connected to the internet.
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You must be invited by an installer or by the cover owner.
If you are an invited user, please contact the owner. If you are the owner, contact us directly.
The owner can check whether the email address used is correct by going to: Cover details → Users
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- If you already have an account:
Category:
Practical questions