Categories:
General information
Practical questions
- Reinstall the mobile app: Click here for iPhone and here for Android or search for “Coverseal” in your app store. When launching the app for the first time, allow Bluetooth access.
Please note that only one phone can be connected to the cover at a time. - Connect near your cover: If an update is available, the app will guide you through the process step by step. Simply follow the on-screen instructions. You may be asked to unplug and reconnect the power cables, if needed, refer to the vidéo provided.
- If the update freezes: If the step “Installing firmware” or “Checking cover” loops for more than two minutes, follow these steps:
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Close the app completely.
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Unplug the two black power cables.
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Wait 5 seconds.
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Plug the cables back in firmly.
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Relaunch the app and repeat step 2.
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The “Checking cover” phase may no longer appear, this is normal and indicates that the control board has restarted correctly.
If the update still fails or the issue persists, please contact our technical support team.